Frequently Asked Questions

Welcome to our FAQ page! We’ve compiled a list of common questions and answers to provide you with quick and helpful information. If you have a question that isn’t addressed below, please feel free to contact us directly, and our team will be happy to assist you.

General Questions

What is IH Digital Media?
IH Digital Media is a digital services agency specializing in web design, digital marketing, video production, and e-commerce solutions. We help businesses establish a strong online presence and achieve their digital goals.
What industries do you serve?
We work with clients across various industries, including retail, hospitality, professional services, e-commerce, and more. Our services are tailored to meet the specific needs of small to medium-sized businesses.
How can I get started with IH Digital Media?
To get started, simply reach out to us through our contact page or give us a call. Our team will be happy to discuss your requirements, provide a consultation, and guide you through the process.

Web Design

Do you offer custom web design services?
Yes, we specialize in custom web design tailored to each client’s unique needs and brand identity. Our team will work closely with you to create a visually stunning and user-friendly website that represents your business effectively.
Can you redesign my existing website?
Absolutely! We can assess your current website and recommend improvements or a complete redesign to enhance its aesthetics, functionality, and performance.
How long does the web design process take?
The timeline for web design projects varies depending on the complexity and scope. Once we understand your requirements, we’ll provide an estimated timeframe for completion.

Digital Marketing

What digital marketing services do you offer?
We offer a comprehensive range of digital marketing services, including search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, content creation, email marketing, and more.
Can you help improve my website’s search engine rankings?
Yes, our SEO experts will optimize your website for search engines, employing proven strategies to improve visibility, drive organic traffic, and enhance your online presence.
Do you provide reports and analytics?
Yes, we provide regular reports and analytics to track the performance of your digital marketing campaigns. This helps us analyze data, make data-driven decisions, and continuously improve results.

Video Production

What types of videos do you produce?
We specialize in various types of videos, including promotional videos, brand storytelling, corporate videos, event coverage, and more. We’ll tailor the video production process to suit your specific goals and requirements.
Can you help with scriptwriting and storyboarding?
Absolutely! Our experienced team can assist you with scriptwriting, storyboarding, and developing a creative concept that aligns with your brand and engages your target audience.
What is the process for video production?
The video production process typically involves pre-production planning, filming, editing, and post-production. We’ll work closely with you to ensure a seamless and successful production from start to finish.

E-commerce Solutions

Can you help set up an online store for my business?
Yes, we specialize in creating seamless and secure e-commerce solutions. We can set up an online store using platforms such as Woo Commerce or Shopify, customized to meet your specific requirements.
Do you provide support for managing inventory and orders?
Absolutely! We offer inventory management tools and order fulfillment solutions to help you efficiently manage your products